PRIVACY POLICYLast Updated: [Insert Date]This Privacy Policy describes how
ICO STORES LLC, doing business as
Syncmedia (“Company,” “we,” “us,” or “our”), collects, uses, stores, shares, and protects personal information obtained through our websites, landing pages, advertisements, lead forms, and related services (collectively, the “Services”).By accessing or using our Services, submitting your information, or otherwise interacting with us, you
acknowledge and agree to the practices described in this Privacy Policy.
1. COMPANY INFORMATIONLegal Entity: ICO STORES LLC
DBA: Syncmedia
Business Address:2735 Hassert Blvd, Suite 135 #2100
Naperville, IL 60564
United States
Email: hello@syncmedia.aiWebsite(s):https://www.syncmedia.aiAny subdomains or associated landing pages operated by Syncmedia
2. INFORMATION WE COLLECTWe may collect the following categories of personal information, including but not limited to:
A. Information You ProvideFirst and last nameDate of birth and/or ageState and ZIP codePhone number (mobile or landline)Email addressCoverage preferences or insurance-related informationFinancial readiness indicators (e.g., checking/savings account status)Any other information you voluntarily submit through our forms
B. Automatically Collected InformationIP addressDevice type, browser type, operating systemTimestamp of submissionReferring URL or advertisementCookies, pixels, and similar tracking technologies
3. HOW WE USE YOUR INFORMATIONWe collect and use your information for purposes including, but not limited to:Determining eligibility for insurance-related products or servicesMatching you with licensed insurance agents or agenciesFacilitating lead distribution and follow-upAllowing agents or agencies to contact you regarding insurance optionsInternal analytics, optimization, quality control, and complianceAdvertising, marketing, and campaign performance measurementLegal, regulatory, and compliance purposes
4. LEAD SHARING & THIRD-PARTY DISCLOSUREYou
expressly acknowledge and agree that:Syncmedia operates as a
lead generator, marketer, and lead brokerWe
sell, transfer, or otherwise share consumer leads with
third-party licensed insurance agents and/or agenciesEach lead is provided to
one agent or one agency only, unless otherwise disclosedThese third parties are
independent contractors and
not employees or agents of SyncmediaSyncmedia is
not an insurance carrier and does not make coverage decisionsOnce your information is transferred, the receiving agent or agency becomes independently responsible for their own use, storage, and compliance obligations.
5. CONSENT TO CONTACT (VERY IMPORTANT)By submitting your information through our Services, you
expressly consent to be contacted by Syncmedia
and/or any licensed insurance agent or agency that receives your information,
by any lawful means, including but not limited to:Telephone callsText messages (SMS/MMS)EmailsAutomated dialing systemsArtificial or prerecorded voice messagesContact may occur
at any time permitted by applicable law, including outside traditional business hours.Your consent is
not a condition of purchase, but it
is required for us to provide lead matching and related services.
6. TCPA & COMMUNICATION DISCLOSUREBy providing your phone number, you expressly authorize communications that may include the use of:Automatic telephone dialing systemsPre-recorded or artificial voice technologyRepeated or recurring contact attemptsYou acknowledge that message and data rates may apply depending on your carrier and plan.To revoke consent, you must follow the opt-out instructions provided by the contacting party or reply “STOP” to SMS communications where applicable.
7. DATA STORAGE & RETENTIONPersonal information is stored in secure
Customer Relationship Management (CRM) systems and related databasesData may be retained
indefinitely, unless and until deletion is requested or required by lawWe take reasonable administrative, technical, and physical safeguards to protect data, but
no system is 100% secure8. CALIFORNIA PRIVACY RIGHTS (CCPA / CPRA)If you are a California resident, you have the right to:Know what personal information we collect, use, and discloseRequest access to or deletion of your personal informationOpt out of the sale or sharing of personal information, where applicableNot be discriminated against for exercising your privacy rightsTo submit a request, email:
hello@syncmedia.aiWe may require identity verification before fulfilling requests.
9. NO GUARANTEES OR WARRANTIESYou acknowledge that:Submission of information does
not guarantee coverage or approvalQuotes are
not bindingCoverage availability depends on underwriting and carrier criteriaSyncmedia does
not make insurance determinations
10. LIMITATION OF LIABILITYTo the fullest extent permitted by law:Syncmedia disclaims liability for the actions, omissions, or conduct of third-party agents or agenciesSyncmedia is not responsible for how third parties use your information after lawful transferYou agree to hold harmless and indemnify Syncmedia from claims arising from third-party communications
11. CHILDREN’S INFORMATIONOur Services are intended for adults only. We do not knowingly collect information from individuals under the age of 18.
12. CHANGES TO THIS POLICYWe reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on our website with the revised “Last Updated” date.Continued use of our Services constitutes acceptance of the updated policy.
13. CONTACT INFORMATIONFor privacy-related questions or requests, contact:📧
hello@syncmedia.ai